Nurse Navigator, RN, BSN
Category: Nursing, Transplant
Job Requisition: 14779
Department: Transplant - Liver Acquisition
Facility: MedStar Georgetown University Hospital
Geographic Region: Washington, DC
Schedule: Full Time
Shift: 8:30am-5pm, Monday-Friday, No Weekends, No Holidays
Hours per Week: 40.00
Location: Washington, DC
General Summary of Position:
Under the direction of the Manager, Referral Liaison Services and the Vice President, Surgical Services, Washington Region, responsible for the coordination of physician referrals and general communication for and between medical and surgical transplant hepatology services across the continuum of care between community-based physicians and Washington region subspecialty gastroenterologists. Will utilize clinical nursing skills to obtain a current patient status and refer the patient according to their immediate needs. These functions are performed in accordance to all applicable laws and regulations and MedStar Georgetown University Hospital's philosophy, policies, procedures, and standards.
EDUCATION AND/OR TRAINING REQUIRED: Bachelor’s degree in Nursing required.
LICENSURE AND/OR CERTIFICATION: Licensed Registered Nurse in the District of Columbia.
EXPERIENCE: 3 years of clinical/hospital-related experience is required. In-depth familiarity with medical and surgical procedures and/or inpatient/outpatient/community services.
SPECIAL KNOWLEDGE/SKILLS/ABILITIES: Must have clinical maturity and experience. Excellent interpersonal skills. Ability to work collaboratively with an interdisciplinary team of healthcare providers. Effective oral and written communication skills are essential. Position requires a moderate level of advocacy and problem-solving ability. Ability to multitask and organize detailed information. Ability to shift priorities quickly and calmly. Knowledge of hospital operations essential. Knowledge of community resources helpful. Ability to work autonomously with limited direct supervision.
Consideration will be given to an appropriate combination of education/training and experience.
Primary Duties and Responsibilities:
Obtains baseline clinical information regarding patients referred for transplant hepatology services not available in the community.
Based on clinical findings and diagnosis, will triage the patients and schedule them to the appropriate entity and healthcare provider.
Works with the interdisciplinary team throughout the continuum of care to facilitate diagnostic testing, consultation, treatment, and follow-up.
Functions as a resource in the provision of community care and outreach to affiliated physicians in the GI communities that refer to MedStar Georgetown University Hospital (MGUH) and MedStar Washington Hospital Center (MWHC).
Functions as a liaison between the healthcare teams at all MedStar Health facilities in the prompt facilitation of all patient care-related issues. Advocates for identifying and eliminating barriers to care.
Handles referral calls from physicians to ensure streamlined access to care. Ensures patient referral process for specialty services is coordinated, anticipating patient and family needs throughout the process. Specialty services include, but are not limited to, hepatology consultation, liver transplant and hepatobiliary surgery, emergency care, inpatient services, and follow-up care.
Monitors patient outcomes and participates in quality improvement activities. Contributes to the development of clinical guidelines, policies and procedures related to role.
Ensures that communication is maintained between referral source and tertiary care provider(s), including providing status reports on patient condition and outcome, plan of care and anticipated discharge back to community care. Confirms that all written and electronic medical records, such as consultation reports and discharge summaries, are generated and distributed appropriately to referents.
Maintains knowledge of clinical operations in the areas of specialty and facilitates prompt or immediate access to services and physicians as appropriate.
Demonstrates knowledge of the specialty services, attention to detail and organizational competency necessary to meet the operational requirements of the position.
Maintains competency in all electronic systems required for job functioning and contributes to improvements in utility of systems used for patient care.
Performs other duties and responsibilities that are appropriate to the position and area.
The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all-inclusive.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations.
A qualified individual with a disability will be considered for employment on the same basis as non- disabled applicants if he/she can perform the essential functions of the job sought, with or without a reasonable accommodation, and without imposing a direct threat to the health or safety of others or him/herself.
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