With a 609-licensed-bed hospital and 1,100 physicians, MedStar Georgetown University Hospital's clinical services represent one of the largest healthcare delivery networks in the area.

Founded in the Jesuit principle of cura personalis — caring for the whole person — Georgetown is committed to offering a variety of innovative diagnostic and treatment options within a trusting and compassionate environment.

We offer some of the most sophisticated treatments and technologies available, as well as the expertise of nationally respected physicians. Our doctors have been named in the Washingtonian "Top Doctors" for 2014 and our hospital has been ranked as a "high performing" hospital for geriatrics; nephrology; orthopaedics; and urology by US News and World Report 2014-15

Some of our centers of excellence include cancer, neurosciences, gastroenterology, transplant and vascular diseases.

We offer you:

  • Competitive compensation and generous benefits
  • Superb educational opportunities plus tuition assistance
  • Robust wellness program
  • Free shuttle from Metro stations

MedStar Georgetown University Hospital Associates live by Our Common Purpose: We Create Caring Moments in the Spirit of Cura Personalis – Care for the Whole Person. Our Quality Standards of Safety, Compassion, Professionalism and Coordinated Care set the priorities for consistent decision making applicable to everyone in every situation.

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Job #32126
Senior Revenue Cycle Liaison
Accounts Receivable
Full Time, Days
Washington, DC
Assists in coordinating coverage of Liaison functions for all professional specialties supported by PUBS. The incumbent will develop, maintain and educate clients with advanced revenue cycle analytics. Incumbent will assist in guiding the efforts of junior Liaisons to optimize support to client departments. Blending a comprehensive understanding of the revenue cycle, patient management operations and the unique qualities associated with each specialty service line, the incumbent will ensure that client departments are fully supported in accordance with the Client Service Agreement between the billing operation and the client department. The incumbent will facilitate problem resolution and communication. In addition to meeting with client department leadership and key clinical leaders, the incumbent will support the efforts to achieve the short- and long-term strategic revenue cycle goals of the client's department, the GPG and Georgetown University Hospital. Using industry guidelines and best practice standards, incumbent provides analytical support to the client department's performance in a variety of areas, including, but not limited to, scheduling, registration, coding; claims submission, and adjudication. Incumbent will synthesize standard and ad hoc reporting to help client departments target opportunities and communicate performance. These functions are coordinated with hospital administration, department heads, medical staff, and others and are performed in accordance with all applicable laws and regulations and MedStar Georgetown University Hospital's philosophy, policies, procedures, and standards.

Required Education/Training:
  • Bachelor's degree in Healthcare Administration, Business or related field.
  • CPC certification is preferred, but must have an advanced knowledge of physician coding using CPT, ICD-9/10, HCPCS and modifiers.

Required Experience:
  • Minimum five years of progressively responsible experience in medical practice management to include physician revenue cycle service experience or combination of education and experience working with large physician, multi-specialty practice with emphasis on patient accounting and AR management.
  • Ability to prioritize and handle tasks in a dynamic work environment.
  • Incumbent must have comprehensive knowledge of receivable management and expert communication and problem-resolution skills.
  • Further, incumbent must be fully versed in current healthcare regulatory environment, including detailed knowledge of correct coding guidelines, HIPAA and payer contract terms.
  • To ensure optimal support, incumbent must foster collaborative relationships between PUBS units and resources with client departments to resolve identified problems.
  • Incumbent must have superb communication, both written and oral, skills.
  • Must have ability to relate well with physicians, administrators, front end staff, PUBS management, and staff (strong client-facing skills).
  • Must have advanced analytical skills and strong attention to detail, including data analysis and procedure review.
  • Proficiency with Microsoft Office applications, particularly Excel, Access, Word, and PowerPoint.
  • Report production and presentation skills.
  • Highly developed customer service skills with the ability to remove barriers to change using strong change management skills.
MedStar Georgetown University Hospital is an Equal Opportunity Employer and is committed to equal opportunity for all candidates for employment and employees.
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