MedStar Georgetown University Hospital is one of the largest healthcare delivery networks in the Washington, DC, area. With a 609-licensed-bed hospital and The Georgetown Physician Group we have 4,500 associates, developing their careers while supporting the care of our patients. Some of our centers of excellence include cancer, neurosciences, gastroenterology, transplant and vascular diseases.

Founded in the Jesuit principle of cura personalis, caring for the whole person, MedStar Georgetown is committed to offering a variety of innovative diagnostic and treatment options within a trusting and compassionate environment.

Our patients, their families, our guests, and our fellow associates come first at MedStar Georgetown University Hospital. Our Mission, Vision and SPIRIT values guide our daily behaviors. Our Common Purpose, a simple yet powerful tool, guides our decision making for consistent delivery of high quality and safe patient care.

We offer you:

  • Competitive compensation and generous benefits
  • Superb educational opportunities plus tuition assistance
  • Robust wellness program
  • Free shuttle from Metro stations

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Patient Navigator
Category: Support and Patient Services - Non-Clinical
Job Requisition: 24427
Department: Otolaryngology
Facility: MedStar Georgetown University Hospital
Geographic Region: Washington, DC
Schedule: Full Time
Shift: 8:30am-5pm, Monday-Friday
Hours per Week: 40.00
Location: Washington, DC
General Summary of Position:
Responsible for the coordination of patient care and access to services. Provides materials and serves as a liaison with members of the patient's healthcare team, as well as provides administrative support to the department physicians. Functions as a patient advocate; guides patients and families throughout the process. These functions are performed in accordance with all applicable laws and regulations and MedStar Georgetown University Hospital's (MGUH) philosophy, policies, procedures, and standards.

Qualifications:
  • Associate's degree required; BA/BS preferred.
  • Two to three years of experience in a medical/clinical office is preferred.
  • Experience as a patient registration associate or administrative assistant preferred.
  • Excellent interpersonal communication and customer service skills, and good telephone etiquette.
  • Knowledge of medical terminology.
  • Effective oral and written communication skills.
  • Ability to perform in a high-pressure environment.
  • Ability to organize and prioritize work.
  • Ability to deal effectively and professionally with a variety of different individuals.
About MedStar Health

MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations.

A qualified individual with a disability will be considered for employment on the same basis as non- disabled applicants if he/she can perform the essential functions of the job sought, with or without a reasonable accommodation, and without imposing a direct threat to the health or safety of others or him/herself.

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