With a 609-licensed-bed hospital and 1,100 physicians, MedStar Georgetown University Hospital's clinical services represent one of the largest healthcare delivery networks in the area.

Founded in the Jesuit principle of cura personalis — caring for the whole person — Georgetown is committed to offering a variety of innovative diagnostic and treatment options within a trusting and compassionate environment.

We offer some of the most sophisticated treatments and technologies available, as well as the expertise of nationally respected physicians. Our doctors have been named in the Washingtonian "Top Doctors" for 2014 and our hospital has been ranked as a "high performing" hospital for geriatrics; nephrology; orthopaedics; and urology by US News and World Report 2014-15

Some of our centers of excellence include cancer, neurosciences, gastroenterology, transplant and vascular diseases.

We offer you:

  • Competitive compensation and generous benefits
  • Superb educational opportunities plus tuition assistance
  • Robust wellness program
  • Free shuttle from Metro stations

MedStar Georgetown University Hospital Associates live by Our Common Purpose: We Create Caring Moments in the Spirit of Cura Personalis – Care for the Whole Person. Our Quality Standards of Safety, Compassion, Professionalism and Coordinated Care set the priorities for consistent decision making applicable to everyone in every situation.

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Job #32992
Patient Financial Verification Supervisor
Central Scheduling
Full Time, Days
Washington, DC
The Financial Verification Supervisor functions as leadership for the Patient Financial Verification Unit of Central Scheduling Unit and is responsible for the oversight of pre-arrival registration, insurance verification and the eligibility process for clinic visits and a large volume of hospital outpatient services on an annual basis. He/she plans, directs and organizes operations on a daily basis, reallocating personnel as needed to ensure appropriate staffing in all areas. This individual monitors staff performance and patient satisfaction to ensure high-quality service. They will also handle matters of time and attendance, work distribution, disciplinary actions, and performance evaluation. All functions are performed in accordance with all applicable laws and regulations and MedStar Georgetown University Hospital's policy, procedures and mission of cura personalis.

Required Education/Training:
  • High school graduate or GED required.
  • Associate's degree preferred.

Required Experience:
  • A minimum of seven to ten years of outpatient registration and insurance experience with one to two years in a supervisory capacity.
  • A thorough knowledge of third-party billing requirements preferred.
  • Ability to work independently with minimal supervision.
  • Ability to communicate effectively with medical staff, insurance company representatives and other MGUH and GPG staff.
  • Ability to interact with and assist patients of all ages and cultural backgrounds and those with special needs.
  • Skilled in the use of standard office equipment including, but not limited to, computer, fax, copier, printers, and Microsoft Office software.
  • Knowledge of the GE/IDX scheduling/registration system and/or other automated scheduling/registration system preferred.
  • Knowledge of medical terminology and insurance terminology required.
  • Ability to work in a high-pressure environment with time constraints while maintaining a professional demeanor.
  • Must be able to remain calm and use diplomacy when dealing with stressful situations.
MedStar Georgetown University Hospital is an Equal Opportunity Employer and is committed to equal opportunity for all candidates for employment and employees.
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