With a 609-licensed-bed hospital and 1,100 physicians, MedStar Georgetown University Hospital's clinical services represent one of the largest healthcare delivery networks in the area.

Founded in the Jesuit principle of cura personalis — caring for the whole person — Georgetown is committed to offering a variety of innovative diagnostic and treatment options within a trusting and compassionate environment.

We offer some of the most sophisticated treatments and technologies available, as well as the expertise of nationally respected physicians. Our doctors have been named in the Washingtonian "Top Doctors" for 2014 and our hospital has been ranked as a "high performing" hospital for geriatrics; nephrology; orthopaedics; and urology by US News and World Report 2014-15

Some of our centers of excellence include cancer, neurosciences, gastroenterology, transplant and vascular diseases.

We offer you:

  • Competitive compensation and generous benefits
  • Superb educational opportunities plus tuition assistance
  • Robust wellness program
  • Free shuttle from Metro stations

MedStar Georgetown University Hospital Associates live by Our Common Purpose: We Create Caring Moments in the Spirit of Cura Personalis – Care for the Whole Person. Our Quality Standards of Safety, Compassion, Professionalism and Coordinated Care set the priorities for consistent decision making applicable to everyone in every situation.

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Job #31231
Patient Financial Associate
Revenue Cycle
Washington, DC
Under the general supervision of the Director of Revenue Cycle Improvement and in close coordination with Clinical Nurse Coordinators and financial staff, coordinates the financial aspects of patients' care in the LCCC. Identifies and obtains information to ensure that the financial needs of LCCC and affiliated clinic patients are properly met and that information is properly captured and shared in order to maximize reimbursement to GUH in support of care for the patients. Serves as LCCC expert in reimbursement rules and acts as advocate for the patient on financial issues, while maintaining excellent customer service levels. These functions are performed in accordance with all applicable laws and regulations and MedStar Georgetown University Hospital's philosophy, policies, procedures, and standards.

Required Education/Training:
  • AA degree.
  • Bachelor's degree preferred.

Required Experience:
  • Two years of experience in customer service oriented environment.
  • Four years of experience in hospital or physician registration, insurance verification and/or medical billing.
  • Excellent oral and written communication skills.
  • Excellent customer service skills.
  • Detail-oriented.
  • Excellent organizational skills.
  • Proficiency with medical terminology.
  • Experience with basic anatomy/physiology.
  • Understanding of medical terminology, ICD-9 codes and third-party payer procedures.
  • Knowledge of computerized registration, scheduling and billing system a plus.
  • Good interpersonal and communication skills.
MedStar Georgetown University Hospital is an Equal Opportunity Employer and is committed to equal opportunity for all candidates for employment and employees.
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