With a 609-licensed-bed hospital and 1,100 physicians, MedStar Georgetown University Hospital's clinical services represent one of the largest healthcare delivery networks in the area.

Founded in the Jesuit principle of cura personalis — caring for the whole person — Georgetown is committed to offering a variety of innovative diagnostic and treatment options within a trusting and compassionate environment.

We offer some of the most sophisticated treatments and technologies available, as well as the expertise of nationally respected physicians. Our doctors have been named in the Washingtonian "Top Doctors" for 2014 and our hospital has been ranked as a "high performing" hospital for geriatrics; nephrology; orthopaedics; and urology by US News and World Report 2014-15

Some of our centers of excellence include cancer, neurosciences, gastroenterology, transplant and vascular diseases.

We offer you:

  • Competitive compensation and generous benefits
  • Superb educational opportunities plus tuition assistance
  • Robust wellness program
  • Free shuttle from Metro stations

MedStar Georgetown University Hospital Associates live by Our Common Purpose: We Create Caring Moments in the Spirit of Cura Personalis – Care for the Whole Person. Our Quality Standards of Safety, Compassion, Professionalism and Coordinated Care set the priorities for consistent decision making applicable to everyone in every situation.

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Job #32194
Patient Financial Associate
Patient Access
Full Time, Nights
Washington, DC
The individual in this position provides assistance in supporting all of the functions and activities related to patient access in the department including, but not limited to, front-end customer service, accurate patient registration in the approved organization electronic scheduling and billing systems, on-site insurance verification and financial counseling, accurate Time-of-Service (TOS) payment collections, and interfacing with healthcare team. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy, policies, procedures, and standards.

Required Education/Training:
  • High school graduate.
  • Associate's degree preferred.

Required Experience:
  • Three years of experience in a medical/clinical office required.
  • Experience with computerized registration systems and supervisory experience strongly preferred.
  • Working knowledge of IDX/GE Centricity Business and SMS/Invision preferred.
  • Fluency in medical terminology required.
  • Fluency in Spanish preferred.
  • Effective interpersonal and communication skills, as well as good telephone etiquette.
  • High level of competence in customer relations in a professional environment.
  • Ability to prioritize and organize work and to be self-directed.
  • Ability to work as a member of a team.
  • Ability to work in stressful situations.
  • Good problem-solving skills.
  • Ability to perform in a high-pressure environment.
  • Ability to deal effectively and professionally with a variety of different individuals.
MedStar Georgetown University Hospital is an Equal Opportunity Employer and is committed to equal opportunity for all candidates for employment and employees.
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