With a 609-licensed-bed hospital and 1,100 physicians, MedStar Georgetown University Hospital's clinical services represent one of the largest healthcare delivery networks in the area.

Founded in the Jesuit principle of cura personalis — caring for the whole person — Georgetown is committed to offering a variety of innovative diagnostic and treatment options within a trusting and compassionate environment.

We offer some of the most sophisticated treatments and technologies available, as well as the expertise of nationally respected physicians. Our doctors have been named in the Washingtonian "Top Doctors" for 2014 and our hospital has been ranked as a "high performing" hospital for geriatrics; nephrology; orthopaedics; and urology by US News and World Report 2014-15

Some of our centers of excellence include cancer, neurosciences, gastroenterology, transplant and vascular diseases.

We offer you:

  • Competitive compensation and generous benefits
  • Superb educational opportunities plus tuition assistance
  • Robust wellness program
  • Free shuttle from Metro stations

MedStar Georgetown University Hospital Associates live by Our Common Purpose: We Create Caring Moments in the Spirit of Cura Personalis – Care for the Whole Person. Our Quality Standards of Safety, Compassion, Professionalism and Coordinated Care set the priorities for consistent decision making applicable to everyone in every situation.

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Job #33107
Patient Account Analyst II
MedStar Physicians' Billing Services
Full Time, Days
Washington, DC
Under general supervision, performs accounts receivable follow-up/collection procedures to obtain timely reimbursement from third-party carriers and other payment sources on moderately complicated invoices in Tier 2. Tier 2 is a portion of one billion dollars of annual accounts receivable that have medium to high balances and medium to high processing complexity. Perform collection activity for assigned divisions, third-party carriers and individual providers. Maintain contacts with third-party carriers and communicate billing/reimbursement changes to management in a timely manner. Assists in evaluation of A/R and participate in development of collection strategies to decrease outstanding A/R. These functions are performed in accordance with all applicable laws and regulations and MedStar Health's philosophy, policies, procedures, and standards.

Required Education/Training:
  • High school diploma or GED required.
  • Bachelor's or Associate's degree preferred.
  • Consideration will be given to appropriate combination of education, training and experience.

Required Experience:
  • Minimum three years of progressively responsible experience in hospital/physician patient accounts or equivalent experience is preferred.
  • Experience and proficiency using an automated billing system, GE IDX and ETM experience preferred.
  • Effective negotiating skills to include ability to resolve complex billing and collection situations with individual patients or third-party payers.
  • Proactive problem-solving skills.
  • Ability to interpret data and related information, discern trends and tendencies, and determine appropriate course of action.
  • Ability to work as part of team, set goals, prioritize work and assist in the coordination and execution of work.
  • Ability to assist in the following areas: leading, monitoring daily activities, evaluating, training, and motivating performance of team members.
  • Effective oral and written communication skills.
  • Knowledge of ETM, basic operation of hardware and work processing and spreadsheet packages, preferably Microsoft.
  • Knowledge of relevant billing and collection laws and regulations, as well as hospital protocols.
  • Knowledge of third-party claims and diagnostic coding to include ICD-9/10 and CPT coding.
MedStar Georgetown University Hospital is an Equal Opportunity Employer and is committed to equal opportunity for all candidates for employment and employees.
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