Nurse Navigator, RN - Gastroenterology
Category: Nursing, Oncology
Job Requisition: 17633
Department: Gastroenterology - MedStar Washington Hospital Center
Facility: MedStar Washington Hospital Center
Geographic Region: Washington, DC
Schedule: Full Time
Hours per Week: 40.00
Location: Washington, DC
About MedStar Washington Hospital Center:
At MedStar Washington Hospital Center, all members of our team share a single focus: providing world-class care at every moment. Here you’ll be part of our mutual commitment toward better outcomes for all of our patients, because each decision you make matters to us all.
This is your opportunity to make each moment count, every single day. This is your time to launch a career with MedStar Washington Hospital Center.
General Summary of Position:
As part of an essential component of cancer care services, this position is expected to provide professional nursing care for a disease-specific subset of oncology patients. Navigation services are expected to provide individualized assistance to patient entering the healthcare system. This is done by helping to overcome barriers and facilitating timely access to quality oncology care. Functions to advance the clinical mission and goals of MedStar Georgetown University Hospital and the Lombardi Comprehensive Cancer Center. This is done in collaboration with the divisions of General Surgery, Medical Oncology, Radiation Oncology, and Genetics Counseling, along with other disciplines within MGUH and the community at large. These functions are performed in accordance with all applicable laws and regulations and MedStar Georgetown University Hospital's philosophy, policies, procedures, and standards.
Consideration will be given to an appropriate combination of education/training and experience.
Primary Duties and Responsibilities:
EDUCATION/TRAINING: BSN required.
EXPERIENCE: Three years of professional clinical experience. At least 1 year of oncology or outpatient experience highly desirable.
LICENSE/CERTIFICATION/REGISTRATION:: Registered Nurse license in the District of Columbia.CPR certification preferred. OCN certification or eligibility within 6 months of hire required.
KNOWLEDGE, SKILLS & ABILITIES: Knowledge of professional nursing theory and practice to assess, plan, implement, and evaluate patient care. Knowledge of medical equipment and instruments to administer patient care. Skill in applying and modifying the principles, methods and techniques of professional nursing to provide ongoing patient care. Skill in establishing and maintaining effective working relationships with patients, medical staff and the public. Ability to react calmly and effectively in emergency situations.
The main role of the navigator is to facilitate patient entry into the healthcare system to expedite care. Serves as the liaison between the patient and the healthcare team. Facilitates communication, assesses patient needs, identifies barriers to care, and implements solutions to lessen them. Advocates for patients and collaborates with the medical team to ensure timely progress toward the best clinical outcome and cost-effective care. Supports the patient’s psychosocial needs by providing support, information and referrals as needed. Works closely with the Clinical Nurse Coordinator to ensure seamless handoff of care.
Facilitates access, patient evaluation and care planning through communication with the referring physician and the MedStar team. Stays current with the latest treatment modalities and services offered across MedStar.
Ensures timely appointments by working collaboratively with the scheduling team. Provides relevant financial information to pre-authorization staff to screen for insurance requirements and eligibility. Identifies alternate referral sources if unable to accommodate at MGUH.
Maintains and reviews patient records; obtains relevant radiographic images, pathology reports and other relevant reports performed at outside institutions for review prior to clinic visit. Enters preliminary patient history into electronic medical record (ARIA) in advance of physician visit.
Collects data through documentation of relevant information on the program’s activities. Reports information to administrators and physician team.
Schedules in-services and education sessions with patients, families and healthcare professionals. Identifies communication barriers, financial concerns and cultural factors to overcome disparities in care.
Supports the research mission of Lombardi by identifying opportunities for patient participation in clinical trials. Coordinates with the research team to promote enrollment. Provides information during patient inquiries re: clinical trials offered at the center.
Tracks and reports clinical outcomes and other performance data as required/requested to improve quality of care and clinical outcomes. Manages database to create reports.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations.
A qualified individual with a disability will be considered for employment on the same basis as non- disabled applicants if he/she can perform the essential functions of the job sought, with or without a reasonable accommodation, and without imposing a direct threat to the health or safety of others or him/herself.
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