With a 609-licensed-bed hospital and 1,100 physicians, MedStar Georgetown University Hospital's clinical services represent one of the largest healthcare delivery networks in the area.

Founded in the Jesuit principle of cura personalis — caring for the whole person — Georgetown is committed to offering a variety of innovative diagnostic and treatment options within a trusting and compassionate environment.

We offer some of the most sophisticated treatments and technologies available, as well as the expertise of nationally respected physicians. Our doctors have been named in the Washingtonian "Top Doctors" for 2014 and our hospital has been ranked as a "high performing" hospital for geriatrics; nephrology; orthopaedics; and urology by US News and World Report 2014-15

Some of our centers of excellence include cancer, neurosciences, gastroenterology, transplant and vascular diseases.

We offer you:

  • Competitive compensation and generous benefits
  • Superb educational opportunities plus tuition assistance
  • Robust wellness program
  • Free shuttle from Metro stations

MedStar Georgetown University Hospital Associates live by Our Common Purpose: We Create Caring Moments in the Spirit of Cura Personalis – Care for the Whole Person. Our Quality Standards of Safety, Compassion, Professionalism and Coordinated Care set the priorities for consistent decision making applicable to everyone in every situation.

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Job #32598
Central Scheduling Associate
Central Scheduling
Full Time, Days
Washington, DC
The individual in this position serves as the primary scheduling point of contact for scheduling activities for all hospital-based ancillary and GPG departments. The individual is responsible for performing the functions and activities related to accurate patient scheduling including, but not limited to, working with departments on their physician scheduling protocols, supporting the master schedulers where necessary, accurate and complete patient registration and scheduling, and accurate patient insurance assignment. These functions are performed in accordance with all applicable laws and regulations and MedStar Georgetown University Hospital's (GUH) philosophy, policies, procedures, and standards.

Required Education/Training:
  • High school graduate or GED required.
  • Associate's degree preferred.
  • Knowledge of medical and health care terminology a must.

Required Experience:
  • Three years of experience scheduling in a medical/clinical office or related experience required.
  • Experience with computerized scheduling and registration systems.
  • Working knowledge of IDX/GE Centricity Business preferred.
  • Experience with an electronic health record system desired, especially GE Centricity Clinical or Aria.
  • Able to work in a complex work environment with heavy call volume that involves coordination and support with various departments, patients, healthcare providers, and systems.
  • The problems presented often require advanced analytical skills and highly developed communication/service delivery skills in order to successfully handle disgruntled and confused patients.
  • Excellent telephone etiquette, interpersonal communication and customer service skills.
  • Knowledge of medical terminology.
  • Effective oral and written communication skills.
  • Ability to deal effectively and professionally with a variety of different individuals.
  • Ability to perform in a high-pressure environment.
  • Ability to organize and prioritize work.
MedStar Georgetown University Hospital is an Equal Opportunity Employer and is committed to equal opportunity for all candidates for employment and employees.
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