The individual in this position serves as Operations Administrator for the MedStar Georgetown Transplant Institute (MGTI) across all patient care locations. This position is responsible for managing the administrative operations that support patient access and provider productivity, as well as department-wide office management, including oversight of departmental financial transactions and the implementation of complex systems and policies. This position works with all department administrators, including the Director of Clinical Operations, Director of Quality, and Director of Research, in addition to all other members of the management team. This position works closely with and under the direction of the Director of Administrative Operations in strategic planning, financial and business analytics, administrative workflow optimization, and management of growth projects on behalf of the MGTI regional program. These functions are performed in accordance with MedStar Georgetown University Hospital's (MGUH) philosophy, policies, procedures, and standards.
- Bachelor's degree required in in Health Administration, Business Administration or similar field; Master's degree preferred.
- Must have three to five years of experience, preferably in a large physician practice or academic medical center.
- Personnel management experience, as well as financial management, preferred.
- Experience with an electronic health record system desired, especially GE Centricity.
- Ability to perform in a high-pressure environment and appropriately motivate staff.
- Ability to organize and prioritize work.
- Effective oral and written communication skills.
- Ability to deal effectively and professionally with a variety of different individuals.
- Knowledge of PC, word-processing, spreadsheet, and database applications.
- Good working knowledge of administrative principles and practices, personnel, purchasing, and payroll procedures.
- Knowledgeable of regulatory guidelines related to employment law and wage and hour practices.
- Quality improvement certifications, Lean Six Sigma, formal QI training, and/or willingness to obtain certification strongly preferred.
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. Our 30,000 associates and 5,400 affiliated physicians work in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest visiting nurse association in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar is dedicated not only to teaching the next generation of doctors, but also to the continuing education and professional development of our whole team. MedStar Health offers diverse opportunities for career advancement and personal fulfillment.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations.
A qualified individual with a disability will be considered for employment on the same basis as non- disabled applicants if he/she can perform the essential functions of the job sought, with or without a reasonable accommodation, and without imposing a direct threat to the health or safety of others or him/herself.